Frequently Asked Questions

New Member FAQ
What Is the Difference Between ICOM and ICOM-US Membership?
How Do I Join ICOM-US?
When Will I Receive My Member Card and Sticker?
Where Is the ICOM Card Accepted?
What Is the Difference Between Individual and Institutional Membership?

Current Member FAQ
How Do I Renew My Membership?
How Do I Transfer to ICOM-US?
How Can I Receive a Replacement Card or Sticker?
How Can I Get Involved?
How Do I Update My Member Profile?

What Is the Difference Between ICOM and ICOM-US Membership?

ICOM-US is the United States National Committee of the International Council of Museums (ICOM). As a member, you’ll have access to two distinct platforms that serve different purposes: the ICOM-US Member Portal and the ICOM global Member Space.

  1. The ICOM-US Member Portal is used to manage your membership within the United States. This includes storing your contact details, processing your annual membership payment, and sending ICOM-US materials. It's also how ICOM-US keeps you informed and invited to U.S.-based programs and events. Please note that this portal is separate from the ICOM global Member Space, and your login information may differ on each platform. (Trouble logging? Retrieve your username or reset your password for ICOM-US.)
  2. The ICOM global Member Space, available at icom.museum, is managed by ICOM's international office and serves as a central hub for resources, benefits, and professional tools. Through this platform, you can access information on ICOM conferences, discounts to partner events, professional standards, learning opportunities, job postings, and more. 

All active individual members and institutional representatives are given access to both the ICOM-US Member Portal and the ICOM global Member Space.

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How Do I Join ICOM-US?

Membership is annual and runs from January 1 to December 31 of each year in which dues are paid. New memberships received after September 30 will become effective as of January 1 of the following year unless otherwise indicated. Join by completing the application form.

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When Will I Receive My Member Card and Sticker?

The ICOM-US membership application and approval process typically takes 4–6 weeks from the time you apply to when you receive your membership card and sticker

  1. When you join ICOM-US, your application will be reviewed by the ICOM-US team and sent to the ICOM Secretariat in Paris for approval.
  2. Once approved, you'll receive a confirmation from the ICOM Secretariat along with a payment link, if your membership fee has not yet been submitted.
  3. Your ICOM membership card will be produced by the ICOM Secretariat and sent to the ICOM-US office.
  4. ICOM-US will then mail your membership materials via USPS. This packet includes your membership letter, ICOM card, and sticker. 

Please note that, occasionally, delays may occur due to processing times at the ICOM Secretariat or mailing logistics.

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Where Is the ICOM Card Accepted?

Acceptance of the ICOM card is at the discretion of individual museums, institutions, and venues. We strongly recommend contacting the museum in advance of your visit to confirm whether the ICOM card is accepted and whether any advance booking is required.

Given ongoing challenges facing museums, some institutions may need to make temporary adjustments to their admission policies, including suspending ICOM card acceptance. These decisions are not made lightly, and we appreciate your patience and understanding.

Although ICOM-US does not maintain an official list of museums that accept the ICOM card, we stay in contact with members in the U.S. and abroad about current acceptance practices. If you learn of any changes to a museum's policy, please let us know.

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What Is the Difference Between Individual and Institutional Membership?

You can join ICOM as:

  • an individual member if you are a working or retired museum professional, or if you provide services, knowledge, and expertise for museums as your main professional activity;
  • an institutional member if you represent a museum or another institution that complies with the definition of a museum;
  • a student member if you are enrolled in a museum-related academic program;
  • a supporting member if you, or your institution, provide substantial assistance to ICOM both financially and otherwise, due to an interest in museums.

As an individual member, you can join up to four International Committees (one voting and three non-voting) and receive an individual membership number specific only to you and your own ICOM card (with your name and membership number). As an individual member, you can renew on your own and create your own network within ICOM. 

With an institutional membership, an institution can assign three representatives to join and be involved in International Committees and also use the institutional membership number to attend conferences and workshops.

  • When they join, institutions receive a specific number of ICOM cards, depending on their membership level (3–8 cards). The cards include the institution's name and member number. The membership cards are permanent, and each year, the institution receives new stickers to add to the cards for proof of membership. 
  • Institution's member cards can be distributed however the institution prefers. Some institutions assign a specific person to each card to hold; others have one admin hold onto the cards and let staff use them on an as-needed basis. 
  • Out of the three representatives, one is the organization's Key Contact, who can pay dues on behalf of the institution, edit and update the institution's profile, edit and update the other representatives, and register other linked users from their institution for events. 
  • If an institution does not renew its membership,  the representatives for that institution will not be active in ICOM until the institution has renewed.
  • For help with updating a representative on the institutional membership profile, members can contact [email protected]

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How Do I Renew My Membership?

Membership is annual and runs from January 1 to December 31 of each year in which dues are paid. Each fall, ICOM-US closes membership for the current year and opens membership for the following year. During the time membership is closed, payments cannot be made.

When membership reopens in the fall, current members can renew their membership by one of the options below through August of the next year, and will receive the next year's membership sticker in the mail to be placed on their ICOM-US membership card. 

  1. Online: Pay the invoice directly in your renewal email from ICOM-US with a credit card, or log in to the ICOM-US Member Portal and click "renew" in the gray header. The Key Contact for the Institution can submit payment through their profile on behalf of the organization. If you are having issues renewing online, please contact ICOM-US at [email protected].
  2. By Check: Please make checks out to ICOM-US Membership and send to the mailing address below. 
ICOM-US
3305 Steck Ave., Ste. 200
Austin, TX 78757

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How Do I Transfer to ICOM-US?

Transferring from another National Committee? Use our Application Form here to be added to the ICOM-US database. 

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How Can I Receive a Replacement Card or Sticker? 

Please request a replacement card or sticker by completing this form. The ICOM cards are manufactured in Paris and then sent to the ICOM-US office for distribution. The process can take 4–6 weeks.

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How Can I Get Involved? 

The best way to get involved is through an International CommitteeYou can join an International Committee online through ICOM-US or through the ICOM global website. Learn more.

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How Do I Update My Member Profile?

Please log in to your profile to update your information. Please make sure to save your changes. Notifications of the changes will be sent to ICOM-US and the ICOM Secretariat. 

For more information, please contact our team at [email protected].

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